Setting the record straight

PetMed Express, Inc., d/b/a 1-800-PetMeds (PetMeds) is a mail order pharmacy licensed or authorized to dispense prescription medications to all 50 states and the District of Columbia. Like many retailers, PetMeds maintains a web site (http://www.1800petmeds.com/) which allows consumers the opportunity to order products from the convenience of their home and have the order shipped directly to them, which is especially convenient in this time of rising gas prices.

PetMeds sells two types of product:
1. Over-the-counter (OTC) which requires no prescription from a veterinarian, and
2. Prescription medication (Rx) that does require a prescription from a veterinarian.

OTC items include, but are not limited to Frontline and Frontline Plus, Advantage, K-9 Advantix, Cosequin, Synovi, and GlycoFlex.

Prescription medications include, but are not limited to Heartgard Plus, Interceptor, Iverhart Plus, Advantage Multi, Rimadyl, and Deramaxx.

Prescription medications will only be sent to a consumer if PetMeds receives a prescription from a veterinarian with whom there is a Veterinarian-Client-Patient relationship (typically meaning the pet has been examined within the previous year). Our pharmacists can get this prescription by calling the veterinarians office, by the veterinarian faxing a prescription to PetMeds, or by having the client mail the written prescription received from their veterinarian to us.

PetMeds has a 100% satisfaction product guarantee and all of our products are the same exact medications sold by veterinarians.